The promenade Hotel is ideal for the business traveller as it is right inside Kota Kinabalu's central business district surrounded by major shopping complexes by major shopping complexes, corporate and financial institutions, entertainment venues and restaurants. And we are only a 10 - minute drive from Kota Kinabalu International Airport.

Which is why we put new staff members through 3 months of rigorous training, polishing their service delivery skills. Add to that, over 100 years of experience among key management personnel at some of the world's most prestigious hotels, and you will see the impact we make in terms of service standards - no other hotel in Kota Kinabalu comes close.

24 hour room service, butler/maid services, laundry and dry cleaning, and assistant manager on duty 24 hours a day are further examples of how we aim to achieve our goal.